Why Can't I Log Into My New Account?

Having an issue logging into a newly created account? Get help here.

Customers who are new to the website commonly ask in chat why they cannot log in to their new account or why it appears that they don't have an account. The answer is often verification. 

Verifying Your Account

Once you've created a new login email and password, an email will be sent to the email address used to create your account. Please check any spam filters or junk mailboxes for this email. Click the verification link in the email to complete your registration process and proceed with your new web account. 

Didn't Get the Email?

Can't locate the email or having problems seeing your account history? Our team can help. Connect with us on the online chat and our agents can help you get your account issues resolved.